Keep your customers coming back.
Returns don’t have to be goodbye. Incentivize customers to stay with instant store credit, additional bonuses, exchanges, and more.
Returns
Returns and Exchanges. Now in Early Access.
Keep your customers coming back.
Request Early Access
Eliminate the manual work of returns.
“This saves so much time for my team. Now that our support agents aren’t dealing with returns, they can get back to what they’re best at.”
Eliminate the manual work of returns.
Inefficient returns processes cost more than just bottom-line revenue. Reduce the time your teams spend on operations with a single platform to manage it all.
Apply logic to reflect your unique policy, and enable your teams to be as hands-off (or on) as you want. Automate everything, or permit exceptions at your discretion.
What will you get with automated returns?
- Self-serve customer Returns Center
- Robust return policy logic and incentives
- Automated shipping label generation
- Photo uploading for defects and damage
- Return insights and analytics
- Printerless drop-off (QR codes)
Customers can self‑resolve in seconds.
Customers are happy, and you are too. Turn returns into opportunities to drive repeat purchases.
Deliver an experience loved by customers.
An easy-to-navigate Returns Center keeps your brand front and center and gives customers a premium experience.
Return & Shipping Protection.
Meet customer demand for easy and inexpensive returns. Return & Shipping Protection is an optional fee at checkout that guarantees no restocking fees for customers and offsets the financial impact of returns for you.